Privacy Policy
Last updated: March 23, 2026
1. Introduction
Argonar Software OPC ("we", "us", "our") operates Serenity Spa (argonarbooking.co). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
2. Information We Collect
We collect the following information when you make a booking or create an account:
- Personal details: name, email address, phone number
- Booking information: service selected, dates, number of guests, special requests
- Payment information: processed securely by our third-party payment providers via InstaPay. We do not store your card details.
- Account data: username, password (hashed), wishlist, booking history
- Technical data: IP address, browser type, device information (collected automatically via server logs)
3. How We Use Your Information
- To process and confirm your bookings
- To send booking confirmations, payment receipts, and updates via email
- To communicate with you about your bookings (WhatsApp, email, phone)
- To sync booking data with our service partner (OCPD) for fulfillment
- To improve our platform and customer experience
- To comply with legal obligations
4. Data Sharing
We share your information only with:
- Service operators: name, contact details, and booking information to fulfill your reservation
- Payment processors: InstaPay-compatible payment API to process your payment securely
- Email service: Brevo (Sendinblue) to send transactional emails
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement reasonable security measures to protect your data, including:
- HTTPS encryption on all pages
- Password hashing (bcrypt) for account credentials
- CSRF protection on all forms
- Prepared database statements to prevent SQL injection
- HMAC-SHA256 verification for webhooks
6. Cookies
We use session cookies to maintain your login state and shopping preferences. We do not use tracking cookies or third-party analytics cookies.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications
To exercise these rights, contact us at argonarsoftware@gmail.com.
8. Data Retention
We retain your booking data for as long as necessary to provide our services and comply with legal obligations. Account data is retained until you request deletion.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact
For privacy-related questions, contact us:
- Email: argonarsoftware@gmail.com
- Phone: 0927-872-8916